Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using Fawter Online Service and gateway (the "Service") operated by Compass Hotel Company ("us", "we", or "our").


Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.


By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.


Purchase Policy


To complete the purchase process, the Customer must be at least 18 years old, be legally authorized to enter into contractual obligations, have the requisite consent or authority to act for or on behalf of any persons included in a booking and must use the Website in accordance with these General Terms and Conditions.

The Customer is responsible for his / her financial activities.

The Customer guarantees that the information entered by him / her on this link is accurate.


Refund Policy


If the service was refundable, a refund request can be only made by email to resv@thecompasshotel.com  and a reply will be received from the same emails.

Refunds will take 2 weeks from date of request.


Cancellation Policy


Before completing the payment process, the customer has to make sure he read all booking terms and conditions for changes and cancelations penalties provided by the sales person and to agree on them accordingly.

Then if the service can be canceled, at first a cancelation request should be sent by email to the sales person who confirmed the service.


Delivery Policy


We donít offer an official delivery service as all travel documents can be sent by email.


Intellectual Property and Copyrights


We hold the copyright to the content of this Website, including all uploaded files, layout design, data, graphics, articles, file content, codes, news, tutorials, videos, reviews, forum posts and databases contained on the Website or in connection with the Services. You must not use or replicate our copyright material other than as permitted by law.  Specifically, you must not use or replicate our copyright material for commercial purposes unless expressly agreed to by us, in which case we may require you to sign a License Agreement. 



Links to this Web Site from other web sites


Hyper linking to, or framing these web pages, or engaging in similar activities is prohibited. We reserves the right to impose conditions when permitting any hyperlinking to, or framing of these web pages.


 Privacy Policy


We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we adhere to strict security policies and practices according to industry standards by hosting and maintaining our services in a PCI-DSS certified environment.


Governing Law

These Terms of Use shall be governed and construed in accordance with Jordanian laws.




We reserve the right, at our sole discretion, to modify or replace these Terms at any time. Changes will be posted on this page and your use of these web pages after such changes have been posted will constitute as your agreement to the modified Terms of Use.

Contact Us


If you have any questions about these Terms, please contact us at


Tel        06 5516111

Email    resv@thecompasshotel.com


House Rules


Check-in : 2:00 PM12:00 AM2:00 PM - 12:00 AM

Guests are required to show a photo ID and credit card at check-in

Check-out : 12:00 PM1:00 PM12:00 PM - 1:00 PM

Cancellation / Prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Children 6 and older are allowed at this hotel.

0 - 4 years


Can use a crib when requested or an existing bed


5 - 6 years

Can use an existing bed


7 - 17 years

Can use an existing bed

JOD 10 per child, per night 

(18+ years)

Can use an extra bed when requested

JOD 10 per person, per night 

The maximum number of extra beds, cribs, and children allowed in existing beds depends on the room you pick. Double-check your selected room for the maximum capacity.


Pets are not allowed.

Cards accepted at this hotel

The Compass Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The Fine Print

Please inform The Compass Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.














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